Next Time Be Sure to Ask These 3 Questions BEFORE You Bring a Burnout Speaker to Town
This is how you screen for authenticity, experience and impact.
1) Tell me about your clinical experience.
If they are not a doctor or have very limited clinical experience, do you really want to stand them in front of your people? Have they earned the right to teach a room full of your doctors?
Do they understand what it is like to survive medical school, residency, fellowship and an active practice with family and a life and everything? Have they walked in a doctor’s shoes long enough to understand the journey at a cellular level?
2) Tell me your burnout story.
If they don’t have one or more personal episodes of burnout and a functional recovery, or are not willing to tell you about them, what’s the point?
If they are a doctor and tell you they have never been burned out a day in their life, please stand up and walk away. That is a stone cold lie.
3) Tell me about your experience helping burned out doctors to recover – the experience that you will draw on when you make recommendations to my people.
I know it is hard to believe, but there are a number of people speaking about burnout who have no experience working with burned out doctors one-on-one.
They may have done a very extensive literature review or participated in the design, data collection and analysis for a few studies, but have NEVER rolled up their sleeves and helped anyone come back from an episode of career-threatening burnout. They know about the research, but don't know what it is like to help someone in burnout.
Will they be teaching your people about what they have actually done - and how it has worked in dozens of doctors in all specialties?
OR will they simply be talking ABOUT the state of the research and the intricacies of statistical analysis -- taking your check and hopping on the next flight home?
If you bring in a speaker who talks only ABOUT the research, it destroys your people’s morale and makes everything worse. They come to your event hoping for something – anything – to feel better and leave empty handed – again.
Soon they give up on the possibility of anyone who "lectures" on burnout has anything useful to say.
Then they give up on the chance that positive change is even possible - and tell their children not to go into medicine.
Don’t let this happen to you (again).
1) Clinical Experience
2) Burnout Story
Both are here and I tell both of them in the first 10 minutes of each of my live training presentations.
3) Experience with burned out doctors
Since launching TheHappyMD.com in 2011
That’s all for now.
Keep breathing and have a great rest of your day,
Dike Drummond MD